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Careers 2017-09-14T14:22:10+00:00

Careers

Our dynamic team based at WorkShop17 in the V&A Waterfront is growing daily! If you’d like to apply to become the next CloudOne.mobi member and work on our products that optimize the customer experience, email info@cloudone.mobi with your CV and a short description about yourself. We’re looking forward to hearing from you!

Current Positions Available:

No vacancies available at this time

JOB DESCRIPTION

We are looking for a POS Consultant to sell and implement our TallOrder CloudPOS system.

The POS Consultant will work with CloudOne.mobi and its customers in order to deliver an
excellent experience setting up the TallOrder CloudPOS system at new customers and
helping existing customer maintain their systems where required. In addition, the TallOrder
POS Consultants will help secure new business for the TallOrder CloudPOS system where
possible by means of referrals from existing customers and by cold calling on potential
business near existing customers.

KEY AREAS OF RESPONSIBILITY

  • Execute on the TallOrder sales plan by targeting the correct customers, servicing
    those customers and strategically acquiring new customers.
  • Responsible for configuring the TallOrder solution and installing customer solutions.
  • Ensure the solution meets the specification and functions of the customer
    requirements
  • Identify gaps and recommend system modifications to the CloudOne development
    team to optimally satisfy customer business requirements. This will be based on
    feedback from your customer base.
  • Setting up menu’s and product catalogues as intelligently as possible for new
    customers.
  • Deliver TallOrder product training for new customers as well as for new staff at
    existing customers.
  • Regular communication and knowledge sharing with any other POS Consultants we
    employ.
  • Use the Company’s online CRM tool to capture the information relating to all
    customer interactions and requests.
  • Report back on weekly billing and sales pipeline.
  • Work with the CloudOne.mobi admin team to ensure that all logistical operations run
    smoothly, including

    • Credit Applications for new customers
    • All billing is done effectively and on time
    • Timely ordering and delivery of purchases where required
  • Work along with the rest of the CloudOne.mobi team to help promote our brands and
    the rest of the product range when possible.

ADDITIONAL DUTIES & RESPONSIBILITIES

The above statements describe the general nature and level of work being performed in this
job. They are not intended to be an exhaustive list of all duties and indeed additional
responsibilities may be assigned, as required.

KEY ACHIEVABLES:

  • Achieving high levels of customer satisfaction and delight whilst delivering a profitable service
    to the TallOrder customer base
  • Developing the right client base and brand image for CloudOne.mobi in the region
  • Using the Company’s systems to maximum advantage

KEY ATTRIBUTES

  • Presentable person with a warm and friendly personality
  • Strong capacity to communicate clearly and effectively
  • Ideally a degree or diploma from a recognised tertiary institution
  • Strong computer and mobile device user skills
  • Able to work independently
  • Organised
  • Experience as waiter, waitress or restaurant manager in the past will be very useful
  • Some further level of IT and Sales knowledge/Experience will be an advantage

EFFECTIVE DATE

Immediately

REPORTING TO

Operations Director

LOCATION

This position is a full-time position based from Cape Town

COMPENSATION

Your compensation for this position will consist of basic salary and allowances plus a profit
share based incentive system.

Please email your CV to anna@cloudone.mobi if you are interested in the position.

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